Vista Tuneup

• 04Dec

  Still Having Problems Deleting Mail After Installing KB941090 Update for Windows Mail

  Questions & Answers, Software, Windows Mail No Comments
  Question: I installed the KB941090 update because I had mail items that I couldn’t delete out of my outbox. I still have a message that I can’t delete! Help!

  Answer: According to Microsoft, there are two workaround methods. Let me know how they work. ***Important The following methods include steps that directly copy or delete the file that is used by the Windows Mail application. If you change the file or folder by mistake, the message data may be erased. If that problem occurs, you must rebuild the message store or the Windows Mail folder. Make sure you run a back up before you do this!

  To resolve this issue, the message store or the Windows Mail folder needs to be rebuilt. By rebuilding the message store that is the Windows Mail database, only messages that have no errors can be loaded.

  Method 1: Rebuild the message store of Windows Mail

  To rebuild the storage area of Windows area and reset completely, follow these steps:

  1.	Click Start, and then type the location of messages into the Start Search box. To confirm the location of messages, follow these steps: a. Start Windows Mail. b. Click Tools, and then click Options. c. In the Option dialog box, click the Advanced tab, and then click the Maintenance button. d. In the Maintenance dialog box, click the Store Folder button. e. In the Store Location dialog box, right-click Your personal message store is located in the following folder, and then click Select All. f. When you select the strings, right-click Your personal message store is located in the following folder, and then click Copy. g. Click Cancel or Close to close all the dialog boxes. h. Close Windows Mail.
  2.	Right-click the Start Search box, and click Paste and then press ENTER.
  3.	In the opened folder, right-click the WindowsMail.MSMessageStore file, and then press DELETE.
  4.	Open the Backup folder and the New folder.
  5.	Press CTRL+A to select all files, and then press DELETE.
  6.	Close all folders.
  7.	Start Windows Mail to rebuild the message store database.

  After you restart Windows Mail, the message store file is sucessfully repaired.

  Note If you receive the following error message, and the WindowsMail.MSMessageStore file can not be deleted, start Windows Vista in safe mode and use Method 1 to delete the file:

  The action can’t be completed because the file is open in another program. Close the file and try again.

  Safe mode is used for diagnostics purposes. It starts Windows Vista with limited functions. Because it starts the computer with a minimum set of drivers loaded, the screen display will be in VGA mode (640×480). Icons and windows appear larger than usual.

  To start a Windows Vista-based computer in safe mode, use the following steps:

  1.	Shut down Windows Vista.
  2.	Turn on the computer and press theF8 key repeatedly while the computer is starting up. The Advanced Boot Options screen appears.
  3.	Select Safe Mode by using arrow keys ([↑]、[↓]), and then press ENTER.
  4.	Log on to the system by using your user account when the user selection screen appears.

  Method 2: Rebuild the Windows Mail folder

  If rebuilding the database does not resolve the issue, follow these steps to rebuild the Windows Mail folder:

  1.	Close Windows Mail.
  2.	Confirm and copy Store Location of Windows Mail. To confirm Store Location, see Step 1 in “Method 1: Rebuild the message store of Windows Mail” that described above.
  3.	Click Start and paste the location path that found in Store Location of Windows Mail, place the cursor at the end of the pasted strings, and then press the Backspace key to delete the following strings. Windows Mail Notice that the default Windows Mail folder is located in C:\Users\username\AppData\Local\Microsoft\WindowsMail.
  4.	Press Enter and open the folder.
  5.	Right-click the Windows Mail folder, and then click Rename.
  6.	Input old at the end of the folder name and change the folder name as below. Windows Mailold
  7.	Start Windows Mail, confirm the Windows Mail folder is automatically created, and then close Windows Mail. Note If new Windows Mail folder is compressed, you need to uncompress this folder.
  8.	Double-click the Windows Mailold folder used in Step 6 and open the folder.
  9.	Double-click Local Folder and copy the following file and paste the file into Local Folder in the new Windows Mail folder. account{xxxxxxxxxxxxx}.oeaccount Notice that xxxxxxxxxxxxx will be the numbers or alphabets.
  10.	If the following folders exist in the Windows Mailold folder, copy each folder into the new Windows Mail folder. • Stationery folder • Microsoft Community folder
  11.	Close all folders and import messages in Windows Mail. To import message, use the following steps: a. Start Windows Mail. b. Click File, point to Import, and then click Message. c. Click Microsoft Windows Mail 7 in Select Program, and click Next. d. Press Browse, select the location of Windows Mailold folder in Step 6, and then click Next. e. Click All folders in Select the folder, and click Next. f. Click Complete, and then the messages will be imported to Imported Folder.
  12.	Save the messages in the previous Inbox that imported to Imported Folder in Local Folder. You can select to move any messages from Inbox to each folder.

• 03Mar

  Do I Have Windows Vista 32-bit or 64-bit Version?

  Hardware, Questions & Answers, Software, Tutorials No Comments
  Question: I need to install an update on my computer. There are two different updates, one for 32bit and one for 64bit. How do I tell what version of Vista is on my computer?

  Here’s how to tell what version of Vista you have:

  Right click Computer in the Start Menu and click Properties. You will see the bit version under the System type section.

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